Question 1

Late Arrivals

Accepted Answer

Thanks To you all, I am often booked. Being a quality over Quantity barber, Appts are usually set to 1 hour to ensure that I deliver the best haircut experience, I have allocated the necessary time to complete each service. Please be mindful that things do happen, traffic etc but arriving on time for your scheduled appointment ensures time to comfortably complete your service. I cannot complete any service if a client arrives more than 15 minutes late, and reserve the right to decline any service to a client who is more than 15 minutes late to the appt.

Once again, please do your due diligence to be Prompt, I can not stress this enough. I respect all parties time that I encounter. You are allocated a 10 Min Grace Period. After 10 mins there will be a $10 Fee added to the Balance, and after 15 mins I reserve the right to cancel at 100% payment.

Question 2

Scheduled Appointments

Accepted Answer

Please book accordingly by reading the service description to ensure you are booking the Appropriate service. I am time based service provider so please be sure to add "add-ons" to the appt if needed. in ex. designs, hair wash etc and if you are unsure Please Reach out to 623-473-6844.

It is suggested that you come with your hair fully washed with no grease, oils, or dirt that can damage tools or be considered unhygenic unless The shampoo is added on or i am subject to require a wash add on. Please limit your guests to a minimum unless They are to be serviced.

Question 3

Cancellations

Accepted Answer

Cancellation within 24 hours & No call No shows are Subject to penalty fees of the FULL price of your service. There is no “Reschedule” within a 24 hour window. You will receive an email/text message a day before your scheduled appointment. The Online booking service will allow you to cancel your appointments and make adjustments necessary.

Question 4

No Call No Show

Accepted Answer

No Call No show will result in 100% payment. Reimbursement for a declined card after a no show/late cancel will be required within 48 hours. Payments not received within 48 hours will forfeit all future appts.

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Late Arrivals

Scheduled Appointments

Cancellations

No Call No Show